Privacy Policy

1. Introduction

Digitalis ("Digitalis", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us.

Digitalis is a full-service digital marketing, advertising, web development, telecalling, e-commerce management, marketing and branding consultancy and strategic consulting company. We work with businesses, brands, institutions and individuals to develop digital experiences, marketing campaigns and technology-driven business solutions.

This Privacy Policy explains how we collect, use, store, process and protect information when you visit our website, communicate with us, submit an enquiry, use our services, interact with our advertisements or otherwise engage with Digitalis.

2. Information We Collect

Depending on how you interact with Digitalis, we may collect different categories of information.

Information You Provide

You may voluntarily provide information when you contact us, request information, submit a form, request a quotation, schedule a consultation or communicate with our team.

• Name and business or organisation name.
• Email address and telephone/mobile number.
• Company, project or business information.
• Information regarding your marketing, advertising, website or e-commerce requirements.
• Messages, enquiries, feedback and other communications you send to us.

Information Collected Automatically

When you visit our website, certain technical and usage information may be collected automatically, including:

• IP address and approximate geographic information.
• Browser type and device information.
• Operating system and screen information.
• Pages visited and interactions with our website.
• Referring and exit pages.
• Date, time and duration of visits.
• Website performance and diagnostic information.

3. How We Collect Information

We may collect information through several channels, depending on your interaction with Digitalis.

• Forms and enquiry submissions on our website.
• Email, telephone and other direct communications.
• Digital marketing and advertising campaigns.
• Social media platforms and advertising platforms.
• Website analytics and tracking technologies.
• Client onboarding and service-related communications.
• Lead-generation campaigns operated on behalf of our clients.

Where Digitalis processes information on behalf of a client, the information may be collected and processed according to that client's privacy practices and applicable contractual requirements.

4. How We Use Information

We use information collected through our website and services for legitimate business purposes, including:

• Responding to enquiries and requests.
• Providing quotations, consultations and services.
• Delivering digital marketing and advertising services.
• Developing and maintaining websites and digital products.
• Managing telecalling and lead-generation activities.
• Providing e-commerce management and related services.
• Understanding client requirements and improving our services.
• Measuring campaign performance and website engagement.
• Communicating with clients, prospects and business partners.
• Preventing fraud, abuse, security incidents and misuse.
• Complying with applicable legal and regulatory requirements.

5. Marketing & Advertising

Digitalis provides digital marketing and advertising services that may involve platforms such as search engines, social media networks, advertising networks, analytics platforms and other third-party marketing technologies.

These platforms may use cookies, pixels, tags, identifiers and similar technologies to measure advertising performance, understand audience behaviour and deliver relevant advertising.

Where we conduct advertising or lead-generation campaigns on behalf of a client, information submitted through those campaigns may be shared with or made available to the relevant client for the purpose of responding to enquiries and providing the requested products or services.

Digitalis does not sell personal information to third parties for their independent marketing purposes.

6. Sharing of Information

We may share information where reasonably necessary to operate our business, provide services or comply with legal obligations.

Service Providers

We may work with trusted third-party providers that assist us with hosting, website infrastructure, analytics, communications, advertising, payment processing, CRM systems, cloud storage, software development and other business functions.

Clients

When Digitalis generates or manages leads for a client, information submitted by a prospective customer may be shared with the relevant client so that the client can respond to the enquiry or provide the requested service.

Legal Requirements

We may disclose information where required or permitted by applicable law, regulation, legal process or governmental request, or where disclosure is necessary to protect our rights, property, users or business.

7. Cookies & Analytics

Our website may use cookies and similar technologies to improve functionality, understand website usage, measure performance and support marketing activities.

Cookies may help us remember preferences, understand how visitors navigate our website and evaluate the effectiveness of our marketing campaigns.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality or performance of parts of our website.

8. Data Security

Digitalis takes reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, misuse or destruction.

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, while we take reasonable steps to protect information, we cannot guarantee absolute security.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, enforcing agreements and complying with applicable legal obligations.

Retention periods may vary depending on the type of information, the purpose for which it was collected and applicable legal or contractual requirements.

10. Third-Party Services

Our website and services may contain links to or integrations with third-party websites, platforms and services.

Third-party services may have their own privacy policies and terms of use. Digitalis is not responsible for the privacy practices, security or content of third-party websites or services that we do not control.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

11. Your Privacy Rights

Subject to applicable law, you may have certain rights regarding your personal information.

• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of information where legally applicable.
• Withdraw consent where processing is based on consent.
• Opt out of certain marketing communications.
• Raise questions or concerns regarding our processing of your personal information.

To exercise an applicable privacy right, please contact us using the details provided in the Contact Us section below. We may need to verify your identity before processing certain requests.

12. Children's Privacy

Our website and professional services are intended primarily for businesses, organisations and individuals who are able to enter into applicable agreements and provide valid consent where required.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law. If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.

13. Changes to This Privacy Policy

Digitalis may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, legal requirements or privacy standards.

When we make changes, we will update the "Last Updated" date displayed at the beginning of this Privacy Policy.

We encourage you to review this page periodically to remain informed about how we handle personal information.

14. Contact Us

If you have questions, concerns or requests regarding this Privacy Policy or the way Digitalis handles personal information, please contact us.

Digitalis
Digital Marketing, Advertising, Web Development, Telecalling, E-Commerce Management, Marketing & Branding Consultancy and Strategic Consulting

Email: Grow@digitalis.co.in

Website: Digitalis.co.in